Patient Reviews
Patient feedback
If you want to transform the way you look and feel with treatments that are personalized to exceed your expectations, you've found the right place! Our highly trained staff at medspa810 is passionate about treating patients in and around Scottsdale, AZ with a host of personal cosmetic needs and goals. In our time with patients, our office has had the pleasure of getting an assortment of reviews from people just like you who have benefited from our painstaking care firsthand. We encourage you to browse through our large collection of reviews to envision the results you could attain when you place your skin in our care.
Reviews for Body Services Near Scottsdale, AZ
"MedSpa810 Note: I am reviewing the MedSpa810 at Pinnacle Peak Road and Scottsdale. North Scottdale location. This review is way long overdue. I have been going to the spa for over 11 years. I followed the owner, Kristy, from another spa in the area prior to that. I think I’ve had at least 75% of their treatments they offer done on myself and or my husband. We are both active members and have really been impressed with MedSpa810 and I’ve enjoyed watching their business grow. I think they have become an anchor in the community. :) I respect and appreciate the way they do business and how they communicate with their clients. They seem to always be very organized too! First and foremost, they are extremely professional and take a personal interest in you as well as what results you’re looking for. Every single employee must have special training in manners because they are so warm, inviting and polite! I’ve had many facials done over the years and this place by far has the best estheticians in the valley. I’ve had dermaplaning, micro dermabrasion, micro needling, hydro facial, Botox, Fillers, cool sculpting and numerous other facial treatments. We moved from Cave Creek down to Biltmore 4-years ago, but have kept our membership at this spa. We just make the drive every 4 to 6 weeks. They offer so many different options to help with your specific skincare needs. Same with my massages. I have had the deep tissue, Swedish, and Shiatsu! All being awesome. My daughter had a massage while pregnant and they knew exactly how to help with her back pain at 7-months along. I always take my friends and family for pampering when they come from out of town. They LOVE it! Then we head to Nori at City North for yummy sushi afterwards! They have a nice variety of skin products that I use for my home skincare. Eminence, which is one of my favorites. They also have SkinMedica that I love and several others to chose from based on your skincare needs. They have this cool vibrating heated bed you lay in when you get a facial and/or other skin treatments. I think most of the beds have heat capability too! The decor is very classy, relaxing and comfortable from the waiting area and into each of the rooms. I love the new space they moved to for more room from previous. Even through our pandemic, they thought outside the box with ways to help their clients with their skin care needs such as curbside pick-up or delivery options for products you were in need of. Once reopened, they went above and beyond to ensure the safety of both clients and employees. They have a new high tech filter system installed as well as they sanitize every room and equipment after each use. All employees have continued to wear mask. It is optional for customers, but recommended. They have become very popular over the years, so book ahead! Always give them a ring to check availability because of cancellations and they will do everything they can to fit you in at the last minute."
"I have been wanting to get laser hair removal for a long time and I finally decided to bite the bullet at medspa810 after another friend recommended. Today was my first session and I saw Colin. She was so sweet and made me feel so comfortable. Overall, the service was amazing there. The pricing at medspa is some of the best I’ve seen for the quality they provide. I look forward to seeing the results soon."
"I have been wanting to get laser hair removal for a long time and I finally decided to bite the bullet at medspa810 after another friend recommended. Today was my first session and I saw Colin. She was so sweet and made me feel so comfortable. Overall, the service was amazing there. The pricing at medspa is some of the best I've seen for the quality they provide. I look forward to seeing the results soon."
"This was my first laser hair removal appointment and it went so smooth because of Veronica Northcutt at the medspa810 Pinnacle Peak location! She was quick and efficient! I would recommend her highly if you live in the area or not! The drive is worth it!"
"I LOVE Medspa810! Every time I walk in I am greeted by the welcoming faces of the front desk staff which makes me feel immediately relaxed. In addition, I enjoy browsing over the many products they sell before and after my appointment. On this specific visit to Medspa810 I saw Jennifer for a facial and laser hair removal. I have had laser hair removal done before and I recommend it to everyone! The machines they use are close to painless and Jennifer made sure that part of my appointment was quick in the best way possible. I also received a facial in which she helped me determine which products would be best to achieve my skin goals! I bought the Stone Crop Masque from Eminence and have been loving it ever since. In addition to all of this she gave me the best head and neck massage of my life. I have never felt more relaxed and refreshed! I am so excited to come back and try more treatments."
"Medspa810 is hands down an elite spa in Scottadale. Ask for Alexis, she hands down gives the best facials and does an amazing job With laser hair reduction. The owners are sweet and will strive to make sure you are satisfied."
"Ellen and the team here at medspa810 are fantastic! Coolsculpting, cosmetic facials, massages and more. Call to schedule your appt!"
"In this day and age, where social media is the new ‘word of mouth’ and the gold standard for both positive and negative feedback, I felt compelled to share my story so that other people can have the same kind of experiences that I’ve had here over the last 10 years. I always make a point to support my local neighborhood businesses and the mom & pop, brick and mortar establishments in my area (North Scottsdale). There’s no question that Medspa810 is my favorite go-to spot for two reasons; the variety of services offered and their outstanding customer service. With a mom and a sister and a niece and a wife, I am a gift certificate giving machine. From Mother’s Day to Valentine’s Day, Sweet Sixteens, Christmases and graduations, there’s always a reason to get someone a practical gift from the spa. Laser hair removal for my niece, a facial for my mom, a massage for my sister, Botox injections for my cousin, Coolsculpting for my office manager or a combination of two or three services for a complete spa day, no matter what any of them want, they offer it. Not only do they offer it, they make sure the service is provided by a competent professional that always delivers exactly what my family wanted and needed. Secondly, the customer service is amazing. AMAZING! One time I called in the middle of the night to just leave a message for a callback, and someone actually answered the phone and booked something for me. Another time I forgot to get a gift certificate for someone and they actually met me at the spa on CHRISTMAS DAY so that I could buy one! Now you can even go online and buy gift certificates on their website that you can just e-mail or print it yourself and not even have to go in if you’re in a hurry. They have a Doctor on site for lots of things my group uses; injections, nutritional advice hormone health, weight loss etc. Just trust me. If you want it, they have it. If you need help getting it, they’ll help you, and if you don’t know what you need they’ll guide you. For almost a decade they’ve been helping me give the gift of health and relaxation to everyone in my circle and I’ve never had a complaint yet! Call them, visit their website or just go in any day of the week and see their impressive assortment of skin care products. Bottom line, they’ve got a huge following and great reviews for a reason. Give them a shot. You won’t regret it."
"In this day and age, where social media is the new 'word of mouth' and the gold standard for both positive and negative feedback, I felt compelled to share my story so that other people can have the same kind of experiences that I've had here over the last 10 years. I always make a point to support my local neighborhood businesses and the mom & pop, brick and mortar establishments in my area (North Scottsdale). There's no question that Medspa810 is my favorite go-to spot for two reasons; the variety of services offered and their outstanding customer service. With a mom and a sister and a niece and a wife, I am a gift certificate giving machine. From Mother's Day to Valentine's Day, Sweet Sixteens, Christmases and graduations, there's always a reason to get someone a practical gift from the spa. Laser hair removal for my niece, a facial for my mom, a massage for my sister, Botox injections for my cousin, Coolsculpting for my office manager or a combination of two or three services for a complete spa day, no matter what any of them want, they offer it. Not only do they offer it, they make sure the service is provided by a competent professional that always delivers exactly what my family wanted and needed. Secondly, the customer service is amazing. AMAZING! One time I called in the middle of the night to just leave a message for a callback, and someone actually answered the phone and booked something for me. Another time I forgot to get a gift certificate for someone and they actually met me at the spa on CHRISTMAS DAY so that I could buy one! Now you can even go online and buy gift certificates on their website that you can just e-mail or print it yourself and not even have to go in if you're in a hurry. They have a Doctor on site for lots of things my group uses; injections, nutritional advice hormone health, weight loss etc. Just trust me. If you want it, they have it. If you need help getting it, they'll help you, and if you don't know what you need they'll guide you. For almost a decade they've been helping me give the gift of health and relaxation to everyone in my circle and I've never had a complaint yet! Call them, visit their website or just go in any day of the week and see their impressive assortment of skin care products. Bottom line, they've got a huge following and great reviews for a reason. Give them a shot. You won't regret it."
"In this day and age, where social media is the new ’word of mouth’ and the gold standard for both positive and negative feedback, I felt compelled to share my story so that other people can have the same kind of experiences that I’ve had here over the last 10 years. I always make a point to support my local neighborhood businesses and the mom & pop, brick and mortar establishments in my area (North Scottsdale). There’s no question that Medspa810 is my favorite go-to spot for two reasons; the variety of services offered and their outstanding customer service. With a mom and a sister and a niece and a wife, I am a gift certificate giving machine. From Mother’s Day to Valentine’s Day, Sweet Sixteens, Christmases and graduations, there’s always a reason to get someone a practical gift from the spa. Laser hair removal for my niece, a facial for my mom, a massage for my sister, Botox injections for my cousin, Coolsculpting for my office manager or a combination of two or three services for a complete spa day, no matter what any of them want, they offer it. Not only do they offer it, they make sure the service is provided by a competent professional that always delivers exactly what my family wanted and needed. Secondly, the customer service is amazing. AMAZING! One time I called in the middle of the night to just leave a message for a callback, and someone actually answered the phone and booked something for me. Another time I forgot to get a gift certificate for someone and they actually met me at the spa on CHRISTMAS DAY so that I could buy one! Now you can even go online and buy gift certificates on their website that you can just e-mail or print it yourself and not even have to go in if you’re in a hurry. They have a Doctor on site for lots of things my group uses; injections, nutritional advice hormone health, weight loss etc. Just trust me. If you want it, they have it. If you need help getting it, they’ll help you, and if you don’t know what you need they’ll guide you. For almost a decade they’ve been helping me give the gift of health and relaxation to everyone in my circle and I’ve never had a complaint yet! Call them, visit their website or just go in any day of the week and see their impressive assortment of skin care products. Bottom line, they’ve got a huge following and great reviews for a reason. Give them a shot. You won’t regret it."
"I have been coming to MedSpa 810 for almost a year now and I love the services they provide and facilities. I have had several massages, facials and laser hair removal treatments. The providers have all been fantastic and I have never walked away disappointed. The facilities are clean, serene and has a strong sense of calm and relaxing environment. I recently have seemed the services of Dr. B for hormone replacement therapy. I am also a monthly club member so I take advantage of a service every month! More if I can. On top of everything else the front desk staff are amazing. Always helpful and informative."
"I wanted to add to these reviews by giving a shout out to the laser hair removal service here! It is top notch. Jerilyn (sp?) is professional, experienced, calming, and friendly. If you are looking around for laser hair in this area and don't know which spa to choose, I would highly recommend this one. I am kind of a baby when it comes to anything remotely painful and it is totally not a big deal here! Very clean and friendly environment as well."
"I wanted to add to these reviews by giving a shout out to the laser hair removal service here! It is top notch. Jerilyn (sp?) is professional, experienced, calming, and friendly. If you are looking around for laser hair in this area and don't know which spa to choose, I would highly recommend this one. I am kind of a baby when it comes to anything remotely painful and it is totally not a big deal here! Very clean and friendly environment as well."
"Best spa! Extremely warm and welcoming. Excellent staff. Amazing services. I always feel so comfortable going in. I see Sadie and Hailey for my facials, waxing, dermaplanning, and laser treatments and I absolutely love them!! I can't recommend them or spa 810 enough. Spa 810 gets 5 stars from me!!"
"I've been going to this location for laser hair removal for about a year now. I did my research for pricing and MedSpa810 was recommended to me and seemed to be the most affordable. I was nervous and skeptical at first but I've done about 8/9 sessions during this last year (face) and absolutely love the results!! The first session was the most painful but each treatment is easier than the last. Geralyn is AMAZING and does such a thorough job. She's very understanding and patient when it comes to my pain tolerance LOL. My skin always looks amazing after a session. It's absolutely a commitment but 100% worth it. The front desk is also extremely friendly and very helpful whenever I have any questions. I will definitely be setting up my next appointment for another area soon!"
"I’ve been going to this location for laser hair removal for about a year now. I did my research for pricing and MedSpa810 was recommended to me and seemed to be the most affordable. I was nervous and skeptical at first but I’ve done about 8/9 sessions during this last year (face) and absolutely love the results!! The first session was the most painful but each treatment is easier than the last. Geralyn is AMAZING and does such a thorough job. She’s very understanding and patient when it comes to my pain tolerance LOL. My skin always looks amazing after a session. It’s absolutely a commitment but 100% worth it. The front desk is also extremely friendly and very helpful whenever I have any questions. I will definitely be setting up my next appointment for another area soon!"
"Best spa! Extremely warm and welcoming. Excellent staff. Amazing services. I always feel so comfortable going in. I see Sadie and Hailey for my facials, waxing, dermaplanning, and laser treatments and I absolutely love them!! I can't recommend them or spa 810 enough. Spa 810 gets 5 stars from me!!"
"My husband and I have been going to this spa since they opened several years ago. They just keep expanding their services and we love it! Some of my favorites are dermaplaning, micro needling, massage, cool sculpting and the newest......Botox! My husband loves the shiatsu and deep tissue massage. Everyone is always so professional and accommodating! They have a variety of products that they offer as well. My skin always looks and feels amazing! Thank you Spa810!"
"Clean! Easy to park and get in. Staff is respectful and friendly. I first went because location was convenient for me based on where we live. I did laser hair removal one time and I can see it’s starting to work. So happy I found you spa810!"
"Clean! Easy to park and get in. Staff is respectful and friendly. I first went because location was convenient for me based on where we live. I did laser hair removal one time and I can see it's starting to work. So happy I found you spa810!"
"I've been coming here for a few months now for laser hair removal, microneedling, hydrafacials, fire and ice facials, and now *gasp* botox. I have been reluctant to try botox in the past but because I was already so comfortable with this spa, when they announced they had a new doctor on staff offering injectables I decided to take the plunge. Geralyn is my go-to for all things skin related and the new doctor on staff Beth made my first botox experience so easy, painless, and awesome that I'm kicking myself for not getting it sooner! The front desk staff is sweet, sincere, and nobody has ever tried to up-sell me anything - not once! I would highly recommend spa810 to anyone and everyone!"
"I’ve been coming here for a few months now for laser hair removal, microneedling, hydrafacials, fire and ice facials, and now *gasp* botox. I have been reluctant to try botox in the past but because I was already so comfortable with this spa, when they announced they had a new doctor on staff offering injectables I decided to take the plunge. Geralyn is my go-to for all things skin related and the new doctor on staff Beth made my first botox experience so easy, painless, and awesome that I’m kicking myself for not getting it sooner! The front desk staff is sweet, sincere, and nobody has ever tried to up-sell me anything - not once! I would highly recommend spa810 to anyone and everyone!"
"I’ve used many services at Spa810 N Scottsdale, and I’ve loved every single one of them! I’ve had laser hair removal, facials, chemical peels, and massage, and I’ve purchased spa time as gifts for friends and family members. Everyone who works here is WONDERFUL. My boyfriend and I had the most amazing massages last time we were in--and I’m picky about my massage. The women at the front desk are so friendly, and everyone is very welcoming."
"I've used many services at Spa810 N Scottsdale, and I've loved every single one of them! I've had laser hair removal, facials, chemical peels, and massage, and I've purchased spa time as gifts for friends and family members. Everyone who works here is WONDERFUL. My boyfriend and I had the most amazing massages last time we were in--and I'm picky about my massage. The women at the front desk are so friendly, and everyone is very welcoming."
"So glad I found this spa, I concur with all the other raving reviews. I called several other laser hair removal facilities and choice this place because they took the time to talk to me in detail and kindly answered all my questions, and their pricing was the best. I’m on my 3rd session and already experienced a very noticeable difference. Best decision ever! I’m only shaving 2-3 times a month as opposed to every other day. And there’s service is as good as it gets, the whole staff is so kind and friendly. You can buy the packages or single treatments as you go. I’ve also heard great things about their facials which I look forward to trying soon. Great job ladies!"
"So glad I found this spa, I concur with all the other raving reviews. I called several other laser hair removal facilities and choice this place because they took the time to talk to me in detail and kindly answered all my questions, and their pricing was the best. I'm on my 3rd session and already experienced a very noticeable difference. Best decision ever! I'm only shaving 2-3 times a month as opposed to every other day. And there's service is as good as it gets, the whole staff is so kind and friendly. You can buy the packages or single treatments as you go. I've also heard great things about their facials which I look forward to trying soon. Great job ladies!"
"Wow the customer service at this place.Spa 810 at the Biltmore has left me more then unsatisfied. Going back and fourth with corporate has been a frustrating experience and this location took the opportunity to handle all of my issues plus some. I have been here prior for laser hair removal and absolutely fell in love with the staff. I will forever stay and drive whatever business I can there way. brittany"
"I had a laser hair removal treatment with Ingrid today. I've had laser hair removal treatments in the past, but they were painful- the rubber band snapping kind of pain - almost intolerable. But today, at Spa 810, I didn't feel any discomfort. I actually didn't feel anything. I will definitely go back for more treatments!!"
"Favorite. Spa. Ever. I'm not an avid spa-Goer by any means, but when I need a day of pampering or needing laser hair removal done, this is my place. I've gotten laser done on my underarms and bikini a couple years ago at the esplanade location and it worked amazing!!! (I did 6 treatments). I saw results right away and when I was finished, I barely had to shave once a month and it was super thin. I have sensitive skin and laser hair removal was the best decision I ever made!!!Soooo fast forward 2years and I have now started laser hair removal again since I was too lazy and didn't get maintenance treatments the first time around (recommend every 6months). I immediately found the north Scottsdale location close to my work. Oh my goodness is everyone so friendly!!!! From the gal at the front desk to my awesome aesthetician, Hayley. Hayley was very professional while I was having my extended bikini done and was super fun to talk to. I've gotten a massage and facial done here and it's been very easy to schedule and they have good prices. They sometimes have a Groupon deal going on, so definitely check that out first. If you were thinking about doing laser hair removal...do it...and do it here! Don't waste finding a cheaper place that won't give u results. It doesn't hurt and just minimally uncomfortable. I'll be back in another 2weeks for my next treatment!"
"Favorite. Spa. Ever. I’m not an avid spa-Goer by any means, but when I need a day of pampering or needing laser hair removal done, this is my place. I’ve gotten laser done on my underarms and bikini a couple years ago at the esplanade location and it worked amazing!!! (I did 6 treatments). I saw results right away and when I was finished, I barely had to shave once a month and it was super thin. I have sensitive skin and laser hair removal was the best decision I ever made!!!Soooo fast forward 2years and I have now started laser hair removal again since I was too lazy and didn’t get maintenance treatments the first time around (recommend every 6months). I immediately found the north Scottsdale location close to my work. Oh my goodness is everyone so friendly!!!! From the gal at the front desk to my awesome aesthetician, Hayley. Hayley was very professional while I was having my extended bikini done and was super fun to talk to. I’ve gotten a massage and facial done here and it’s been very easy to schedule and they have good prices. They sometimes have a Groupon deal going on, so definitely check that out first. If you were thinking about doing laser hair removal...do it...and do it here! Don’t waste finding a cheaper place that won’t give u results. It doesn’t hurt and just minimally uncomfortable. I’ll be back in another 2weeks for my next treatment!"
"Spa 810 in north Scottsdale is a cut above the rest of the spas in the area for more than one reason. Not only are their products and treatments effective and medically-based, but the customer service is outstanding. In a day and age when personalized customer service is an aberration rather than the norm, Kristy, Ellen and the entire team always make you feel welcome, greet you with a smile and address all your questions/comments about the products and treatments. You will leave feeling better physically and emotionally then when you came. They even answer the phone rather than having an automated message. And there’s always a smiling fact to greet you when you arrive. I also like the way they send reminders via text, email or whatever you preference so you don’t forget your appointment.The facials are medically based and the laser treatments are painless.It’s a happy place!"
"Spa 810 in north Scottsdale is a cut above the rest of the spas in the area for more than one reason. Not only are their products and treatments effective and medically-based, but the customer service is outstanding. In a day and age when personalized customer service is an aberration rather than the norm, Kristy, Ellen and the entire team always make you feel welcome, greet you with a smile and address all your questions/comments about the products and treatments. You will leave feeling better physically and emotionally then when you came. They even answer the phone rather than having an automated message. And there's always a smiling fact to greet you when you arrive. I also like the way they send reminders via text, email or whatever you preference so you don't forget your appointment.The facials are medically based and the laser treatments are painless.It's a happy place!"
"I love the staff. I have been getting facials and micro needling on my face for months now, and recently started laser hair removal. It was painless. I was so surprised that I didn’t feel anything. It was amazing."
"I love the staff. I have been getting facials and micro needling on my face for months now, and recently started laser hair removal. It was painless. I was so surprised that I didn't feel anything. It was amazing."
"I cannot say enough about the spa810 Scottsdale location! It’s my new favorite place for massages and facials! They offer great specials and the staff is always highly courteous and professional. I also did some research and found spa810 offers the latest in laser hair removal technology at prices that can’t be beat! I signed up for a club membership and will be recommending the same for my friends. Even with my busy schedule, whenever I call I am always able to get an appointment. I recommend anyone considering this location to give it a shot!"
"I cannot say enough about the spa810 Scottsdale location! It's my new favorite place for massages and facials! They offer great specials and the staff is always highly courteous and professional. I also did some research and found spa810 offers the latest in laser hair removal technology at prices that can't be beat! I signed up for a club membership and will be recommending the same for my friends. Even with my busy schedule, whenever I call I am always able to get an appointment. I recommend anyone considering this location to give it a shot!"
"Awesome laser experience here! I've had several technicians and they are all outstanding, but the one I ended up having repeat laser treatments with was so incredibly sweet and meticulous! I can't remember her name now because I'm terrible with names (perhaps her name is Christina?), but she is a lovely woman with short blond hair and a fabulous personality! Spa810 is so fortunate to have her! I will be back for treatments to other body parts because I got incredible results! Thank you!"
"Awesome laser experience here! I’ve had several technicians and they are all outstanding, but the one I ended up having repeat laser treatments with was so incredibly sweet and meticulous! I can’t remember her name now because I’m terrible with names (perhaps her name is Christina?), but she is a lovely woman with short blond hair and a fabulous personality! Spa810 is so fortunate to have her! I will be back for treatments to other body parts because I got incredible results! Thank you!"
"I have been a loyal client of Spa 810 on Scottsdale Rd for quite some time now and they are the one and only spa I have been to. This location is super clean (critical for a spa) and the people are amazing! They are extremely friendly (I am always greeted by name!), always have smiles on their faces, provide consistently good customer service, and are always professional. Other businesses should take note - you can give it all to your customers!!I am getting laser hair removal and the only word to describe it is AMAZING!!! They call it painless and I am here to tell you, it is!! I started by purchasing a Groupon and then just kept buying them for additional areas! The results are absolutely above and beyond what I imagined they could be. I had unopened packages of razors that I actually started giving away to family members as I don’t need them anymore! My technician is HAYLEY and she is absolutely the best! She is super friendly, always makes me feel welcome and comfortable (extremely important!) and always takes time to talk with me about how the results are going with the different areas. We always discuss a game plan on how we will proceed for the next treatment. She’s a true gem and I’m sure the owners realize how lucky they are to have her as a technician!I just asked at my last appt. about some other areas I’m interested in working on. I’ve also never in my life had a facial or a massage - I think I’m due and I know where to go to get it!Let’s face it, there’s a reason I drive 37 miles on my day off to go to Spa 810 - I will not go anywhere else!"
"I have been a loyal client of Spa 810 on Scottsdale Rd for quite some time now and they are the one and only spa I have been to. This location is super clean (critical for a spa) and the people are amazing! They are extremely friendly (I am always greeted by name!), always have smiles on their faces, provide consistently good customer service, and are always professional. Other businesses should take note - you can give it all to your customers!!I am getting laser hair removal and the only word to describe it is AMAZING!!! They call it painless and I am here to tell you, it is!! I started by purchasing a Groupon and then just kept buying them for additional areas! The results are absolutely above and beyond what I imagined they could be. I had unopened packages of razors that I actually started giving away to family members as I don't need them anymore! My technician is HAYLEY and she is absolutely the best! She is super friendly, always makes me feel welcome and comfortable (extremely important!) and always takes time to talk with me about how the results are going with the different areas. We always discuss a game plan on how we will proceed for the next treatment. She's a true gem and I'm sure the owners realize how lucky they are to have her as a technician!I just asked at my last appt. about some other areas I'm interested in working on. I've also never in my life had a facial or a massage - I think I'm due and I know where to go to get it!Let's face it, there's a reason I drive 37 miles on my day off to go to Spa 810 - I will not go anywhere else!"
"Great family owned spa! I am a member and try to get a monthly massage and facial. The staff is very professional and I always feel great after my services. I like the product lines they carry as well. I recommend the spa. The reasons I can't give 5 stars is that I often have trouble seeing my massage therapist of choice without many weeks advance apt, and had one bad massage experience ( with a therapist who apparently doesn't work there anymore...yay) I also wasn't told to shave prior to my first laser hair removal apt. Overall great staff, service, and products"
"Great family owned spa! I am a member and try to get a monthly massage and facial. The staff is very professional and I always feel great after my services. I like the product lines they carry as well. I recommend the spa. The reasons I can’t give 5 stars is that I often have trouble seeing my massage therapist of choice without many weeks advance apt, and had one bad massage experience ( with a therapist who apparently doesn’t work there anymore...yay) I also wasn’t told to shave prior to my first laser hair removal apt. Overall great staff, service, and products"
"I absolutely love Spa 810. They literally have the best customer service of any place I’ve ever been. They do their best to remember your name and they do a great job. I have gotten three laser treatments from Kristy and it’s been a great experience every time. They have awesome prices and do all kinds of specials. I would recommend this place to anyone who wanted to do laser. Please do not get this location mixed up with the Hayden one. This location is super organized and are good at what they do!"
"I had a teen facial and my skin looks so much better! I can't wait to go back! My mom signed up for the membership which is really a good deal, now we can both go! I also tried the pain free laser hair removal, it did not hurt one bit! Love this place, the staff is so friendly and helpful!"
"Bought a crazy good deal on hair removal on Groupon, for this spa not too far from where I live. Got a pretty good deal, as I bought the Groupon for a small area, which happened to include the underarms, which most packages, underarms are a medium area. Was able to schedule within a few days of buying my Groupon, and was seen by Katelyn for my first visit. She was very sweet, and i felt very comfortable right from the beginiing, as she explained everything prior to and during the actual service. Was checked out quickly and was able to reschedule my next appointment at a convenient time. Sometime when I try to use the Groupons I purchase, either I feel like the service/product is lacking because of the reduced price, or I feel like I am being treated differently than a full paying client, but that’s not how I felt at all here. I always tip on the regular price, usually more especially if I get really good customer service, which I did from Katelyn. Can’t speak to the effectiveness of the laser hair removal yet, as I’ve only had 1 appointment, but the customer service deserve’s to be recognized."
"Bought a crazy good deal on hair removal on Groupon, for this spa not too far from where I live. Got a pretty good deal, as I bought the Groupon for a small area, which happened to include the underarms, which most packages, underarms are a medium area. Was able to schedule within a few days of buying my Groupon, and was seen by Katelyn for my first visit. She was very sweet, and i felt very comfortable right from the beginiing, as she explained everything prior to and during the actual service. Was checked out quickly and was able to reschedule my next appointment at a convenient time. Sometime when I try to use the Groupons I purchase, either I feel like the service/product is lacking because of the reduced price, or I feel like I am being treated differently than a full paying client, but that's not how I felt at all here. I always tip on the regular price, usually more especially if I get really good customer service, which I did from Katelyn. Can't speak to the effectiveness of the laser hair removal yet, as I've only had 1 appointment, but the customer service deserve's to be recognized."
"LOVE LOVE LOVE THIS PLACE!!!!! Finally, a business that actually gets the concept of FANTASTIC CUSTOMER SERVICE!!!!! Pain free laser hair removal!!!! awesome!The SPA810 staff could not have been nicer from the second I walked in the door to the professional and fabulous skin therapists. Gorgeous, relaxing decor. The girl at the front who likes EXACTLY like Kelly Ripa, was so sweet and kind to me, she really made me feel welcome and answered all of my questions.I had a custom facial too, and felt as though I was at a five star resort- Katelyn treated me and my skin like a I was a rock star!!!!!!!! She explained all the products she used and how they will help my skin in the future and in in between my treatments.Prices are so affordable- it really is affordable luxury!!! Spa810 told me about their membership club, I can go every month for my treatment AND I got six discount coupons for my friends and family to come get treatments! I love being a member at this spa and can not wait to go back!!! SPA810 is onto to something, this place is great! !!!!!!!!!"
"LOVE LOVE LOVE THIS PLACE!!!!! Finally, a business that actually gets the concept of FANTASTIC CUSTOMER SERVICE!!!!! Pain free laser hair removal!!!! awesome!The SPA810 staff could not have been nicer from the second I walked in the door to the professional and fabulous skin therapists. Gorgeous, relaxing decor. The girl at the front who likes EXACTLY like Kelly Ripa, was so sweet and kind to me, she really made me feel welcome and answered all of my questions.I had a custom facial too, and felt as though I was at a five star resort- Katelyn treated me and my skin like a I was a rock star!!!!!!!! She explained all the products she used and how they will help my skin in the future and in in between my treatments.Prices are so affordable- it really is affordable luxury!!! Spa810 told me about their membership club, I can go every month for my treatment AND I got six discount coupons for my friends and family to come get treatments! I love being a member at this spa and can not wait to go back!!! SPA810 is onto to something, this place is great! !!!!!!!!!"